Delete Your Account & Data

To delete your account, contact us by either method:

• Send an email to nexashopping9@gmail.com from your registered email address, or
• Include your registered phone number in the request if you signed up with OTP login.

• Account details (name, email, phone number)
• Login credentials and authentication records
• Order and shopping history
• Any preferences or saved settings

Your account and personal data are permanently deleted within 7 business days of a verified request. Some records are retained where the law requires it:

• Payment and transaction records — retained up to 180 days for regulatory and accounting purposes.
• Legal-compliance data — retained only where applicable law requires it.

Once your request is processed you will receive a confirmation email. After that your account is no longer accessible and your data is deleted as described above.

Questions about this process? Contact our support team at nexashopping9@gmail.com or +91 96699 50390.